Email First Light
[email protected]Tell us what you need help with and, if it is an account question, the email address connected to your First Light account. Please do not include sensitive medical information in an email.
We can help with
- questions about joining the wait list;
- sign-in and account-access questions;
- using the First Light app or portal;
- privacy questions and account-deletion requests; and
- feedback about the service.
Account deletion
If you are signed in to the mobile app, you can start the current account-deactivation process from Settings. If you cannot access the app, email us with the subject line Account deletion. Read the current process on Account deletion.
Service status
First Light is in early access, and support arrangements are still being established. We do not publish a response-time commitment at this stage.